A pain point for us car guys is finding a trustworthy shop. Now obviously the dealership is the prime option. And if they screw up, you can always complain to the manufacturer. But for those of us not made of money, we’d like something a little less costly. After the initial warranty period is over, of course.
I think a good way for auto shops to advertise their quality is to start a Youtube channel. Putting it on video will show potential customers what to expect. Are the mechanics knowledgeable? Are jobs done in a timely manner? Is there excellent attention to detail? Think of it as marketing cost. Pay an intern minimum wage to produce videos. The cinematography doesn’t matter as much as being able to show what the shop is capable of.
For example: after watching a few videos of Tyrrell’s Classic Workshop, I can judge the quality of their work to be the highest. If in another multiverse I was endowed with the monetary ability to buy expensive classic cars, I would readily commission Iain Tyrrell Classic Cars to perform maintenance work.
With my BMW M2 nearing its end of dealership service plans (first three years were free, then I bought two more years), I will be looking for an independent shop to continue the car’s maintenance sometime next year. In lieu of running into a local BMW shop’s Youtube videos on the algorithm, I will have to troll the BMW forums on where the local owners prefer to take their cars to.
Ideally, I would have the space and do the maintenance myself. However, as we know, none of us live in the ideal world.
Crossing guard.